Job Title: Customer Support Representative JB253081310 31-12-2015
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Online Marketing
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Full Time
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Center
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Discrete
Job Description:
A global online lottery company is looking for a Russian speaking customer support manager to join the their growing team. As a customer support manager you will provide assistance to the company's clients, ensure high level of client satisfaction, and be surrounded by a great group of people!
Responsibilities:
Respond to complex client inquiries and questions.
Take charge of prioritization between different issues.
Involve other teams within the company as needed to resolve customer cases - development, sales etc.
Document, track and monitor problems to ensure timely resolution and prioritization.
Requirements:
- English and Russian at a mother tongue level.
- Service oriented team player.
- Awesome communication skills.
- Independent with great organizational skills.
- Previous experience in the online gaming / financial industry - an advantage.
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