Job Title: Customer Success Manager JB325011320 09-03-2016

Job Description:

A highly successful tech start-up located in the heart of Tel Aviv, developing an innovative Sales & Marketing Intelligence platform are looking for a talented Customer Success Manager to serve as the customer's representative in the company, and ensure the customers' business goals are met by optimizing the use of products and services.


Maintain daily interactions and establish strong relationships with customers.

Develop a trusted adviser relationship with clients by delivering quantifiable value.

Deliver quantitative and strategic consulting services to new and existing clients.

Get a clear understanding of customer needs, help clients achieve their critical goals.

Participate in the development of new service offerings.

Create presentations and correspondence to communicate findings and recommendations.

Develop intellectual capital and best practice methodologies.

Working hours:

Monday - Thursday  15:00-23:00

Friday  3 hours working from home

Sunday   12:00-19:00


  • 2+ years of experience as a customer success manager.
  • Sales experience in B2B, preferably in a SaaS environment
  • Fluent, high level English in writing and speech. Native level - an advantage.
  • Flexible work schedule.
  • Strong technical and analytical skills.
  • Self starter, results driven, great communication and interpersonal skills.
  • Ambitious, enthusiastic, enjoys set processes, able to prioritize and multitask under pressure.

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